FAQs
FAQs
How do I know if I am ready to take courses online?
Take the READI assessment now.
How do I log on to ANGEL?
2. Next, put in your login Username and Password.
Username: 25_student ID of
College where you are taking the online course Example Username -
25_900xxxxxx
Password: 25_student ID of College where you are taking the online
course Example for Password - 25_900xxxxxx
Can I change my password?
You will be required to change your password at the first login. You may also change it at any other time. Login to ANGEL, click the preference button, Change Password, Enter current and new password, confirm new password and click OK. Be sure to use your new password for future logins.
Can I change my username?
Your username is based on TCSG criteria and cannot be changed.
How can I open PowerPoints, videos, or other media?
Download media so that you can hear and see all content: Media Downloads.
While taking a test, I lost the connection. What should I do?
Contact your instructor immediately.
Before you take your test, be sure to allow pop ups and make you're your computer meets Blackboard requirements and your media downloads are complete.
1) Check your browser - download what you need.
3) Allow pop-ups: Tools Internet Options Security Use Pop Up Blocker Disable
4) Add site as a trusted site: Tools Internet Options Security Trusted Sites - type in http://gvtc.angellearning.com
5) Ensure you have all of the necessary plugins and media Update plugins/ media.
6) Delete old files at least once a day: Control Panel Internet Options Delete Browsing History (Temporary Files and Cookies)
What is email etiquette or "netiquette?"
Netiquette is the use of good manner on the web. View this tutorial to learn more.
I don't see my question here. What should I do ?
Step One: Make sure you are aware of ANGEL computer requirements.
Step Two: If your computer meets all requirements, has pop-ups enabled, and has all media downloads but you are still having trouble accessing areas of your ANGEL course, contact your instructor.
Step Three: If your computer meets all requirements and your instructor is unable to help you with technical support, contact Sabrina Cox, scox@eastcentraltech.edu.